1.From the bottom of my heart 发自内心的 A:Amanda,I m so sorry about what happened. I sincerely apologize from the bottom of my heart. B:That s Okay. It wasn t your fault. A:阿曼达,我对发生的事情感到很抱歉,我发自内心的向你道歉。 B:没事,不是你的错。 2.I d like to take this opportunity to 我想借这个机会 A: I d like to take this opportunity to thank you for everything you did for us. B: It s my pleasure. I enjoyed working with you guys. A:我想借这个机会感谢你为我们所做的一切。 B:不用客气,我喜欢与你们共事。 3.I am sorry 对不起 A: I m sorry to be late. B: Be careful next time. A:对不起我迟到了。来源:www.examda.com B:下次注意。 4.I apologize 我道歉 A: I apologize. This should not have to be this way. B: Apology accepted. Try to do better next time.. A:我道歉,事情不该发展成这样。 B:(我)接受(你的)道歉,下次干好点。 5.I feel terribly sorry. 我觉得很抱歉。 A: I feel terribly sorry. We caused a lot of trouble for you. B: I never thought your hotel is like this. We will never come back again. A:我觉得很抱歉,我们给你带来很多麻烦。 B:真想不到你们旅馆竟然是这样子的,我们再也不会来了。