我们在工作中时常会碰到一些特殊情况,诸如上班迟到,工作出错以及有事需要请假。在外企上班的你如何从容轻松地面对这些问题?希望以下的对话和实用句型能够对你有所帮助。 Late for Work 上班迟到 Do you feel guilty if you are late for work? One in ten workers said that they arrive late to work at least once a week and about 24% said they arrive late at least once a month. 情景对话1: 珍妮迟到了,她不得不向她的主管马林做解释。 Jane: Sorry, Ma Lin, I m late. 对不起,马林,我迟到了。 Ma Lin: Jane, that s the second time this week, isn t it? 珍妮,这是本星期的第二次了,是吧? Jane: Yes. My bus was late again. 是的,公共汽车又来迟了。 Ma Lin: Is it possible for you to take an earlier bus? 你能搭乘一班早一些的公汽吗? Jane: I think so. I m going to do that tomorrow. 我想是可以的,我打算明天就这么办。 Ma Lin: Perhaps we can change your working hours a bit if you wish. 如果你愿意,也许我们可以改一下你得工作时间。 Jane: No, thanks. I can manage. 不用了,谢谢。我能设法应付的。 Ma Lin: All right. If there s anything I can do for you, please don t hesitate to let me know. 好的,如果有什么事我能为你做,请尽管告诉我。 Jane: That s very kind of you. Ma Lin. 你太好了,马林。 Notes: 向别人表示歉意时,首先要承认自己做错了事,或做出了不礼貌的行为,并且通常要说明原因,表示遗憾。最简单的道歉方式是说I m sorry。但这往往不够,还需要对你所做的错事做出解释之后,做出改正和改进的许诺,表示不会让错误再次发生。如果你真的做错了事,给对方造成伤害或带来不利的影响,这时做无谓的解释,只能欲盖弥彰,效果相反。 情景对话 2: 王萍和客户汤姆约好时间见面,但因事迟到,她表示歉意。 Wang Ping: I m sorry to have kept you waiting so long. 真抱歉让您久等了。 Tom: That s OK. What made you so late? 没关系,你怎么来这么晚? Wang Ping: I was tied up with some urgent business. 有急事脱不开身。 Tom: I see. 我明白了。 Wang Ping: You ve visited some places of interest in Beijing during the last few days, haven t you? 您已经参观了北京的许多名胜古迹,对吗? Tom: Yes, we ve visited many places such as the Imperial Palace, the Temple of Heaven and the Great Wall. Well, during my visit to Xi an, I suddenly got an idea that we should build a synthetic fiber works there. It will be a joint venture. 是的。参观了许多地方,比如说故宫、天坛和长城。对了,在西安参观时,我突然产生了一个想法:我们应该在那里开办一家合资性质的合成纤维厂。 Wang Ping: That s a great idea. We ll surely try our best to cooperate with you. We have many favorable conditions to run a joint wenture there. You can get full support from the local government there.那太好了。我们一定尽全力与贵方合作。我们有许多有利条件。贵方可以得到当地政府方面的全力支持。 Tom: That sounds really attracting. And what about the details? 听起来确实很有吸引力。那么,有哪些细节? Wang Ping: If it is convenient for you, we can go and visit the local government for those details. 如果你有时间,我们可以去拜访一下当地的政府,了解一下细节。 Tom: All right. Let s make it 9 o clock tomorrow morning. 好的,就定在明天早上九点钟吧。 Notes: 常用表达道歉与接受道歉的表达方式: 致歉 Sorry. I m really / awfully / terribly sorry. I cannot tell you how sorry I am. Please forgive me. I don t mean that. Please forgive my carelessness. Please excuse me. I have to run. 接受道歉 That s okey. It s nothing. It doesn t matter at all. Never mind. Don t worry about that. Just forget it. 常用句型: I m really sorry to be late again. I m awfully sorry. I didn t realize. It was wrong of me. I hope you will excuse me. I apologize for that. ...but I m afraid I ll have to put off the meeting.