Dialogue A (A:Jan Wise B:Receiver)
A:Hello.Can I speak to Mr..Clark?
B:May I have your name,Please?
A:This is Jan Wise speaking.
B:Hold on,please…I’m sorry,but he’s on another line now.
Would you care to hold?
A:Well,I need to leave in a minute.Could you take a message,Please?
B:Certainly.
A:It’s a little complicated… I’m Mr..Clark’s former classmate.
B:OK.
A:I was supposed to meet Mr.Clark for lunch at 12∶30 at Ernie restaurant with a friend of us,Miss White…
B:Ernie…Miss White——OK…
A:But Miss White’s flight arrived late,and I need to pick her up at the airport now…
B:Airport——OK…
A:So please tell him that the time is changed to 1∶00…
B:One o’clock…
A:And I hear that Miss White likes to eat Chinese food recently,so I want to meet at Beijing restaurant instead of Ernie’s. By the way,please tell him not to book the table,I have done it al-ready.
B:Beijing restaurant… Chinese food——OK,Miss Wise,I’ll give him the message.Anything else?
A:That’s all.Thank you for trouble taken.Good-bye.
B:Good-bye
Dialogue B
(A:Jim Brown B:Receiver)
A:Hello.This is Jim Brown of the Export Department.May I speak to Mr..Wang?
B:I’m sorry,but he is out of the office right now.
A:When will he be back?
B:He should be back at any moment.
A:I wonder if you could give Mr..Wang a message for me?
B:Yes,certainly.Just a minute.I’ll get a pen.(Pause)Okay,please carry on.
A:There will be a very urgent meeting at three o’clock and I would like Mr..Wang to attend it.
B:Okay,an urgent meeting…three o’clock…May I ask what it’s regarding?
A:Yes.It’s regarding the foreign exchange market and our sales strategy this year.
B:Shall I tell Mr..Wang to prepare any material?
A:Yes,thank you.
B:I’ll let him know,Mr..Brown.
A:Thank you very much.Bye.
B:Bye.
Dialogue C (A:Mary B:Receiver C:John’s voice)
A:Hello.Is John in?
B:No,can I take a message?
A:No.I really need to talk to him personally.
B:Would you like to leave a message on his voice mail,then?
A:Yes.Thank you.
B:Hold on and I’ll transfer you.(Pause)
C:Hi,this is John.I’m not available to take your call,but please leave your name,number and a brief message.I’ll get back to you as soon as possible.
A:Hi,John.It’s Mary and I really need to talk to you.I won’t be able to go to the party with you.Please call me at 556-3243when you get back.
Words and Expressions complicate vt.使複雜;使麻煩
former a.以前的;前者
suppose vt.讓;猜想;假定,以為
restaurant n.飯店,飯館
flight n.飛行,飛翔,航班
change v.改變,變化;更換,交換
recently a.近來的;最近的,目前的
instead ad.代替,頂替
book n.書,書籍,v.定,預定
trouble n.煩惱;苦惱;困境;麻煩
department n.部;(大學等的)系
export vt.輸出;把……出口
attend v.出席,照顧
regard v.考慮,認為,把……看作是
exchange v.交換;調換,兌換;交流
market n.(交易)市場;(集)市
sale n.出售,出賣;賤賣,大減價
strategy n.戰略,策略
material n.材料;原料;資料
personally a.親自的;就個人而言
voice mail語音信箱
transfer v.遷移;調動;變換;傳輸
brief a.簡略的,簡短的
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