商务英语常用口语句型(3)
文章作者 100test 发表时间 2007:03:16 21:19:04
来源 100Test.Com百考试题网
1.The following phrases are used when you re on the phone.
Hello, I d like to speak to Mr…
Hello, this is Miss…calling from…
Is Ms…available, please? My name s…
2.Speaking.
I m afraid he s in a meeting/not in the office/still at lunch/not available just now. Is there anything I can do for you?
Hold on a moment, please.
I ll just find out if she s back yet/in the other office/available.
I ll put you through to Miss…
I ll ask her to call you back as soon as she s free.
What s your extension number/fax number?
Could you ask her to call me back, please? My number is…
Could you give him a message, please?
What time do you expect her back?
I ll call again later today.
Thanks very much for your help.
3.Requesting
I d like you to…, please.
Could you ask… to …for me?
Do you think you could…?
Would you mind…-ing…?
4.Sure.
Certainly.
I won t be able to…, because…
I m sorry but…
I m afraid that s not possible, because…
5.Offering to help
Can I give you a hand?
Would you like a hand with…?
Shall I…?
Would you like me to…?
If you need any help, just let me know.
Yes, please. Thanks a lot.
No, thanks, I think I can manage.
That s very kind of you, but…
I think I d prefer to do that myself because…
6.Asking permission
May I…?
Do you mind if I…?
Could I…?
Is it all right if I…?
Do you think I could…?
Sure, go ahead.
By all means.
No, I m afraid you can t, because…
I m sorry but…
Agreeing and disagreeing
7.If you want to agree with someone you can say:
That s exactly what I think.
That s a good point.
Quite right, I couldn t agree more.
That s just what I was thinking.
I agree entirely.
Yes, I m all in favour of that.
8.It s often considered rude or aggressive to say "You re wrong" or "I don t agree with you". It s more polite to disagree with someone by saying.
I see what you mean, but…
I don t think it s such a good idea…
That s true, but on the other hand…
I don t quite agree because…
Maybe, but don t you think…?
9.If you require some information you can say:
Could you tell me if/when/how much/why…?
I wonder if you could tell me…?
I d like to know…
I d like some information about…
10.When someone given you some information you can say comment or reply:
Oh, I see.
That s interesting.
Thanks for letting me know.
11.If someone asks you for information you can reply:
As far as I know, …
Well, (in confidence,) I can tell you that…
I m afraid I don t know.
I ve no idea, I m afraid.
I don t have that information available just now. Can I call you back?
I m not sure. I ll have to find out. Can I let you know tomorrow?
I m afraid I can t tell you that. It s confidential.
12.If you want to give someone some information you can say:
I d like you to know that…
I think you should know that…
Did you know that…?