TakingandPassingMessages(III)
文章作者 100test 发表时间 2007:03:16 21:19:27
来源 100Test.Com百考试题网
Melita has started her new job as a junior secretary at Modern Office Limited. Part of Opal s work is now to train Melita in her secretarial duties. Today she is going to show Melita how to take a message on the telephone. Here are Opal and Melita.
OPAL: Well Melita, were you tired last night after your first day here?
MELITA: Yes, I was. There were so many new things to learn.
(TELEPHONE RINGS)
OPAL: You answer it.
(RECEIVER)
MELITA: Good morning.
OPAL: (LOUD WHISPER) Mr Ballito s office.
MELITA: Oh, Mr Ballito s office.
MRS BALLITO: Is Mr Ballito there?
MELITA: No, he s out …… (WHISPER) Oh dear, what have I said.
OPAL: (WHISPER) Let me take the Call, Melita. (NORMAL VOICE)
Good morning,Can I help you?
MRS BALLITO: Well, I wanted to speak to Mr Ballito but I understand he s out.
OPAL: May I know who s calling please?
MRS BALLITO: This is Mrs Ballito. Do you know where my husband is?
OPAL: Oh, hello, Mrs Ballito, this is Opal.
MRS BALLITO: Hello, Opal. I didn t recognize your voice. Was it you who answered the phone?
OPAL: (LAUGHING) No, that was Melita.
MRS BALLITO: Melita?
OPAL: Yes, she s the new junior secretary. She started work here yesterday.
MRS BALLITO: Oh, I see. Do you know where Mr Ballito is, Opal? It s rather urgent.
OPAL: Oh yes, of course, Mrs Ballito.If you give me the message, I ll contact him immediately.
MRS BALLITO: Well,the problem is this, My car won t start and I should collect my daughter from school at a quarter past twelve.I want Mr Ballito to collect her for me on his way home at Lunchtime. It s nearly twelve o clock now …… do you think you can get the message to him in time?
OPAL: Yes, of course, Mrs Ballito.
MRS BALLITO: Thank you, Opal. Goodbye.
(RECEIVER DOWN)
OPAL: That was Mrs Ballito on the phone, Melita. Her car won t start and so she wants Mr Ballito to collect their daughter from school. Oh, do YOU remember where Mr Ballito said he was going?
MELITA: No, I don t.
OPAL: You must always make 4 note of things like that, Melita. He said he was going to see Mr Li at the Dongali Development Corporation.
MELITA: Oh yes, so he did.
OPAL: Now listen carefully to what I say. You will ther know how to pass on a message like this yourself the next time. Ur, what s the telephone number of the Dongaii Development Corporation?
MELITA: Em …… 32185 (FADE DOWN)
MALE VOICE: Good morning. Mr Li s office.
OPAL: Oh, good morning. I have a message for Mr Ballito. I think he s with Mr Li.
MALE VOICE: He s with Mr Li now.
OPAL: Well, would you please ask him if I could speak to him for a moment. I have an urgent message for him.
MALE VOICE: Yes, certainly, hold the line,please.
(INTERCOM SWITCH CLICK)
MR LI: Mr Li speaking.
MALE VOICE: Oh, Mr Li, I have Mr Ballito s secretary on the line. She would like to speak to him. It s rather urgent.
MR LI: Just a moment, he s right here.