with reference to your letter of april 9, we are pleased to accept your offer of 100 tons of copper wire as per your offer sheet no.8/070/02b. please go ahead and apply for your export licence. as soon as we are informed of the number of the export licence we will open the l/c by cable.
1. 一封完整的书信比一封不完整的书信,有更大的可能性带来预期的效果; 2. 一封完整的书信,有助于建立和表达友善关系; 3. 一封完整的书信,可以避免由于遗漏重要情况(情报)所导致的诉讼(lawsuit); 4. 有时,某些不显眼的书信或文件,由于所提供的情况完整而又生动有力(complete and effective)而成为极为重要的文件。
一封信写得是否完整,建议用五个“w”来检验,既:“who, what, where, when 及why(包括how)”
例如在定货的信中,必须明确说明:“需要什么商品”(what you want) ;“何时需要” (when you need the goods) ;“货物发到何地何人收”(to whom and where the goods to be sent);“如何付款”(how payment will be mande);如对对方的要求作出否定的答复时(如不能报盘,不能理赔等)应说明理由“为什么”(why)